When non-customer, Cains Law, a firm of solicitors specialising in motoring law contacted us asking for our help just moments before we closed for the Christmas period, we did not hesitate to come to their aid.
Cains Law explained that they had a broken telephone system and their maintainer had taken it away for repair, leaving them with no ability to operate their business effectively.
Since Cains Law operated as usual over the seasonal period, we decided to loan them a new phone system that matched their business practices needs, and attended their offices to install it along with training on how to use the system.
For Cains Law, it meant they could remain open for business.
We chose to do this for a non-customer at a moment’s notice, just minutes before we closed for the annual holiday, on loan, without any charge whatsoever and all within 60 minutes of them placing the call.
We care, and we choose to be extraordinary.